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Living Social and Chainz Jewellery Complaints

By admin | June 13, 2014

To our valued customers… We have been receiving mutiple complaints from consumers regarding purchases made through www.livingsocial.com from www.chainzjewellery.com¬†that are not being delivered to the purchaser.

ChainzOnline.com does not advertise on Living Social and is not connected to nor affiliated with Living Social or Chainz Jewellery in any way.

David W Sacco President/CEO ChainzOnline.com

UPDATE! We continue to receive multiple complaints… daily… from consumers making purchases through www.livingsocial.com from www.chainzjewellery.com that are not being delivered.

ChainzOnline.com does not advertise on Living Social and is not connected to nor affiliated with Living Social or Chainz Jewellery in any way.

I am a master jeweler by trade. I have been in the industry for more than 30 years. Our website… ChainzOnline.com has been online for more than 10 years and we take great pride in our products and customer service.

David W Sacco President/CEO ChainzOnline.com

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Topics: Uncategorized | 6 Comments »

6 Responses to “Living Social and Chainz Jewellery Complaints”

  1. emma Says:
    August 8th, 2014 at 8:27 am

    I am still waiting for my product to be delivered. I will give Chainz jewellery one more week then I shall make a formal complaint to the consumer affairs office. I have received no response from Chainz jewellery.

  2. admin Says:
    August 8th, 2014 at 6:14 pm

    Hi Emma… I do feel for everyone who is having problems with having had purchased vouchers and not receiving the product, not getting a response from repeated emails, and getting the “run around” should they happen to get a response.

    Just today, I spoke with a very nice person who had purchased multiple vouchers through Living Social for watches. They were to be gifts. Nine weeks after using some of the vouchers, she has not received the watches, has not received a reply from numerous emails, and the remaining vouchers do not work.

    David

  3. Julie Says:
    August 11th, 2014 at 2:24 pm

    It’s been over a month since I ordered my blue leather bohemian watch with a living social voucher. Any update as to when this order should be filled? I understand you’re dealing with many issues regarding orders purchased with living social vouchers but I can’t even obtain tracking information through your automated email response. Do you have any information at all?
    Julie

  4. admin Says:
    August 11th, 2014 at 5:37 pm

    Hi Julie

    Thank you for taking the time to call me. I have just sent you the information we spoke about. Please let me know if you do not receive it.

    ChainzOnline.com sells religious themed jewelry and is in no way affiliated with nor connected to Living Social or chainzjewellery.com. We do not sell vouchers through Living Social.

    David

  5. DIANE Says:
    November 6th, 2014 at 6:44 am

    I have tried emailing SEVERAL times over the past almost 2 MONTHS to find out about my order…Can you PLEASE PLEASE PLEASE let me know if I will ever receive the products i PURCHASED or I need a REFUND!! You say you have not sold vouchers on Livingsocial then that issue needs to be taken up with them NOT the PAYING customer!!…I paid for the vouchers went through YOUR website to purchase the actual product your website confirmed the purchase…I am ready to contact the BBB.

    ORDER#
    330353
    330354
    330355
    330356

  6. admin Says:
    November 6th, 2014 at 10:19 am

    Hi Diane

    I am very sorry for your problems but you did not make any kind of purchase from us. Your purchase was from chainzjewellery.com not us. We are http://www.chainzonline.com and are in no way affiliated with or connected to chainzjewellery.com. We sell fine religious jewelry in 14K gold and sterling silver.

    Dave

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